Privacy Policy

The O-Well Group (hereafter referred to as our group) formulates the following privacy policies regarding the handling of personal information retrieved by our group.

Scope of Application

This privacy policy is applicable when personal information is provided to our group.

Definition of personal information

Personal information in our group refers to information about living individuals that falls under one of the following:

  1. It is possible to identify a specific individual from a name, birth date or other description, etc., contained in the information concerned
    (which can be easily matched with other information, thereby identifying a particular individual)
    Including those to be made
  2. Those containing a personal identification code.

Collection of Personal Information

Our group will provide personal information based on the intention of the person to receive information from the person. The acquisition of personal information shall not exceed the limit necessary for the attainment of the purpose clearly indicated to the employee. If you are not willing to provide personal information to our group, you can refuse to provide it at your own discretion. In this case, we may not have access to our group’s services where personal information is essential.


Intended use of personal information

Our group uses the acquired personal information for the following purposes:

  1. Purpose of utilization of business activities (planning of business strategies, promotion of business suggestions, client information required for business operations)
  2. Response to inquiries and feelings received from our group

In the event personal information is acquired or used for any other purpose, such purpose shall be notified or announced in advance when obtaining personal information.
※Our group may use personal information as statistical information or other information that cannot identify individuals (anonymously processed information) for the purpose of improving the quality of products and services.


Providing Personal Information

Our Group will not provide personal information to any third party without obtaining the prior consent of the Customer. Provided, however, that the Company may provide personal information to a third party in the following cases:

  1. With your consent
  2. When it is provided to a contractor or a partner to the extent necessary for working.
  3. In the event of business succession due to merger, company split, transfer of business or other reasons
  4. Other cases permitted by laws and regulations.


Shared use of personal information

Our group may share personal information (excluding Specific Personal Information) as follows only to the extent necessary for the achievement of the Purpose of Use of Personal Information.

  1. Items of Personal Data to be Shared
    Your information (company name, address, department sign, title, person in charge, telephone number, mail address, etc.)
  2. Scope of joint users
    O-Well Group companies
    ※A joint user shall be required for the execution of business within the scope of the Purpose of Utilization of the following joint users
    Limit to minimal persons.
  3. Purpose of Use of Joint Users
    Purpose of utilizing business (joint promotion of planning and proposing business strategies for business operations, clients required for business operations)
    Sharing of information)
  4. Person and address responsible for the management of such personal data
    Chief Information Management manager, O-Well Corporation
    Mitejima 5-13-9, Nishiyodogawa-ku, Osaka-shi, Osaka
  5. Representative’s Name
    Katsuji Tobito, President and Representative Director, O-Well CORPORATION


Control of personal data

In obtaining personal information, appropriate management should be implemented, and maximum care should be taken to prevent leakage, loss, falsification, etc.

In-house education will be provided to officers and employees regarding the protection and proper handling of personal information, and when the purpose of use is achieved, the company will dispose of such information in an appropriate manner.


Disclosure, Correction, etc. of Personal Information

Our group will respond appropriately to inquiries regarding the handling of personal information such as disclosure and correction of personal information (correction, suspension of use, addition, deletion, suspension of use, deletion, or suspension of provision to a third party) in accordance with the provisions of laws and regulations. Please contact the following Inquiries Regarding Privacy Policy.


Contact line for inquiries about privacy policies

For inquiries regarding personal information in our group, please contact the following liaison.

General Affairs Group
5-13-9 Mitejima, Nishiyodogawa-ku, Osaka 555-0012, Japan
TEL: +81-6-6473-6463
FAX: +81-6-6476-2200

※The Site shall not be responsible for the standards and content of the handling of privacy information on other sites linked from the Site or linked to the Site.


Privacy policy change procedure 

Our group changes this policy as needed. Provided, however, that in the event any changes are made to this Policy that require the consent of the Customer in accordance with laws and regulations, the revised Policy shall apply only to the Customer who has agreed to such changes in the manner prescribed by us. 

When changing this policy, our group will inform and inform the person of the timing and content of implementation of this policy after the change through other appropriate methods, such as labeling at the site.


Established January 1, 2015
Final revision on January 1, 2022